Queen Alia International Airport
Amman, Jordan

ABDUL ( WANT TO BE A PROUD JORDANIAN ) (jordanian and a U.S citizen.) - March 10, 2010
the airport is dirty, the people (employees) are rude,krude, uncivilized bedwains uneducated trashy idiots. please bare in mind this is an international airport ? ? shame on you airport authortiy and shame on you royal jordanian , we flew ( my wife, my 5 year old son and myself) into amman from turkey on (RJ) iam jordanian by birth , my wife is turkish and we live in the united states this is my first visit to jordan in about 30 years , as a joradnian i was so proud at first to be flighing on (RJ) it was very nice very clean and the service was ok too ...once we got to the airport we were struck by the nasty attitude of the workers and the pp behind the counter ( what rock or stone did these pp come from under) for god sake airport authority these are the pp who gives the first inpression about our beloved jordan ( they are very very rude, without any civilized manners and an attitude that makes you feel shame that you belong to these kind of trashy pp ) the restrooms are stuck in the 60's , the dirty and dusty windows, and whats up with the lighting ??? why is it so dingy and dark and please dont let me talk about the air conditioning system or was there one ??? shame on you all ? for god sake why dont you guy make us feel proud of our jordan ??!! that was just a few things from so many that i will probably can take all day to talk about ( SHAME ON YOU AIRPORT AUTHORITY ) and that was just coming in to the country after staying there for a couple of weeks we had to leave .. oh my god not again>> the idot behind the counter at ( RJ) took our hand hags( carry on) and flatly told me that the rules here in jordan are diffrent than the whole world and these carry ons must go with the regular baggage under the plane..which made my wife cry because we had all the brakables and gifts in them ,,shame on you ( RJ ) for having such idiots behind your counter at an international airport ???? DO WE NOT deserve to live and be treated like hummans, civilized hummans >??what century is it now in jordan ???and one more thing why do we have to feel that we are guilty and scared all the time when we are there ...i wish i can tell you about our visit to petra and the unbelievable stuff we encountered... ?? SHAME ON US .

sam (USA) - March 8, 2010
It's a basic airport, nothing special about it. They should have designated areas for smoking and non smoking. Some employees are rude, but others are friendly. No rule of thumb as to what kind of experience you would have at any given moment. Remember, Jordan is not exactly a well managed country, so please have in mind to expect anything. Though the people of Jordan are on the most part friendly and nice, they can end up being difficult and aggressive. Anything is possible in Jordan. You enter at your own risk and you leave at your own risk.

Kerry Anne Graham (England) - March 6, 2010
I have been to Queen Alia airport a few times i did like it even though it is just a basic airport nothing special about it. The staff are very nice and polite and they do there best in the work that they do. I must say I am a smoker but in this day and age I don't think they should have smoking any were in the airport but they should do the same as Dubai airport or any other airport just have designated areas for smoking wither it be inside or outside the airport, also they should have a couple more coffee shops around to relax in.

king abdulla II (hell) - February 8, 2010
the aiport the people who work there, they are dogs, no respect, 500 years behind the rest of the world. should not be a country, rabish every where smells like hell, never never again to that place . do not go there you will regret it . my advice

nassar (jordan) - February 7, 2010
if any one of all the complainers' can let me know which airport don't have its sheer of problems even in the us and all other over all jordan is one of the best

Aiman Ahmed (Jordan) - January 26, 2010
I love Jordan because it's my country and I live here.It's beautiful and I love it here with my friends & family.

qarfan elmattar (why you need this) - January 6, 2010
Wifi: Free wireless internet access is available THIS IS NOT TRU

TECNALIA (Spain) - November 29, 2009
Could anyone please tell me if there is public transport at night? We arrive at 1.45am and would like to go to Amman city center. Thank you so much for your help!!

ignatius (switzerland) - November 29, 2009
i was racially profiled in this airport coz i was black of african origin i had to wait for 20 min for a minor inquiry. when i complained the officer answerd me WHEREVER YOU SAY SIR . i had anice stay in jordan only to be spoilt by this guy. if there is ever a next time i will choose to fly thro aqaba

airport miscommunication (Belgium) - November 15, 2009
Is it possible to inform the staff of the shops selling liquor or liquids to always put the 'liquids' in a safety bag? I took a flight from Amman, bought some 'liquid gifts' in airport and had to change in transit in istanbul, Turkey, where they took all liquor and liquids bought in the airport of Jordan (even if i hadn't been out of the airport) because it was not in a safety bag. Thank you!

lucia p cerojo (phil) - July 28, 2009
asalam alaykum, ALL DESTINATIONS written in all counters but after an hour on line when i reached the counter the counter man didnt accept to check me in for flt to kuwait therefore ALL DESTINATIONS meaning what?i hate coz i again make line for another hour

sara (erbil) - June 5, 2009
the staff in Queen alia in iraq was no thing and make for you problem to give them mony

a confused passenger (travelling from jordan to kuwait) - May 17, 2009
asalam alaykum to all i am decent respectable woman who want to tell u me worst experience of checking jordan airport. all the counters r writeen ALL DESTINATIONS its a long line takes an hour to reach the counter when i reached the counter a man told me not and again a started a line after an hour at last i checked in but so sad coz 2 hours only to check in?while my daughter waiting outside?she could not just leave me alone in the airport?of course she must have to make sure that her mom got checked in b4 she leave. could u please mark specific destination in ur counters not just ALL DESTINATIONS and not accept a passenger coz she line in the wrong line. PLEASE????????????

a confused passenger (travelling from jordan to kuwait) - May 17, 2009
asalam alaykum to all i am decent respectable woman who want to tell u me worst experience of checking jordan airport. all the counters r writeen ALL DESTINATIONS its a long line takes an hour to reach the counter when i reached the counter a man told me not and again a started a line after an hour at last i checked in but so sad coz 2 hours only to check in?while my daughter waiting outside?she could not just leave me alone in the airport?of course she must have to make sure that her mom got checked in b4 she leave. could u please mark specific destination in ur counters not just ALL DESTINATIONS and not accept a passenger coz she line in the wrong line. PLEASE????????????

Fritz (Austria) - May 4, 2009
Dear all, I wanted to know whether there are any precacutious activities taken at the airport for Swines Flu. On other airport for example you will be screened and checked/examined. Is this also the case at the airports in Jordan? Thank you!

abuhdeeb (Jordan.) - March 18, 2009
For any one want assistant at Jordan or want to get information, I will help him /her. And Jordan is welcoming anyone, and Jordan is the second home for every traveler. Welcome at Jordan. Call 00962 796663391

ابو يزن - February 20, 2009
واالله عيب با ادارة المطار, كل شيء قابل للبيع حتى الضمائر

jordanin (jordan amman) - February 14, 2009
if you tray to call the iar port good luck .you will not get an answer ..,dont even tray!!!!! they answering thir personal phones only! and if u dont smok dont go ther becuse they smok in the iarport

shon - February 14, 2009
every body in the word this is a very bad iarport

jho smeth penzey (usa) - February 14, 2009
the workers and the police and the staff dosnot have any respact for the passingers if you give them mony thy will do any thing for you .other than that they will never help you and if you tray to call to complean or to ask for info you willnot get an answer and if they answer the phone thy will tell you i dont knwo call tommoro and most of them smok in side the iarport becuse ther manegars to busy on ther personal cell phons ...i travel thro this airport tomany times and iwll never go bak ther unless im ritch man so ican show them cash mony and get rispect and i think they need to go back to scholl so they can lern to speak english and custamer service

Adil Abukhlif (Saudi) - November 24, 2008
Rent a car in the airport could be disastrous especially from Euro rent a car and AVIS rent a car. I don’t see why the employees at these two rents a car are very un educated and lack the proficiency of dealing with people. The airport is the face of Jordan. As a Jordanian who loves and care about his country, I wish to see some changes in the quality of service of Rent Car and keep in mind this doesn’t reflect the rent a car company itself. It is the face of Jordan and this will be the first experience you encounter when you first visit Jordan. Please Please do something about it !!!!!!!!!

mohammed (italia) - November 13, 2008
nothing

isaac loy (USA) - November 1, 2008
i traveled from the u.s to Amman ,Jordan via hethro airport when i arrived to queen alia international airport i was so amazed of the respect and the hospitality that i received my wife and i with my 2 children from the immigration at the airport and the custume personell that is something that i never experienced in any u.s airport or european airport my salute and appreciation to all the employees of queen alia international airport and i would also like to mention how humble they are and the sense of security and safety that you feel thank you thank you.

Jordanian (Australia) - October 10, 2008
SYLVIA.... I got this information off a website for Queen Alia International Airport... Buses and taxis serve the airport 24/7. Buses operate every half hour. Transportation: Airport Taxi and Express busses are available 24/7, in addition to Rent-a-Car offices. This is off another website: Airport Express Coaches: This service operates on passenger's transport between Abdali, (Mid town) and airport. Coaches depart are timed every: 30 minutes from 7:00 Am. Until 10:00 Pm. 60 Minute from 10:00 Pm. until 7:00 Am. Ticket cost as follows: Passenger : JD.1.500 Luggage : JD. 0.250/piece. Official Tickets must be purchased before departure. This might be of help also: Airport Taxi: Comprises (158) luxury cars operates 24 hours for passenger's comfortable transport inand out ofJordan.Pricesare fixed, shown near passenger's buildings, on the tickets sold to passengers and set by the Jordan Transport Organization Council. For booking please call: Tel. 962 6 (4451302)

silvia - October 5, 2008
Can anybody tell me how I can get from the airport to the israeli/palestinian border by public transport the fastest. Do I have to go to the city bus stand and take anther bus from there or are there any direct buses? My flight's arriving in Amman on a Thursday, 8.25pm. Thanks.

Jordanian (Australia) - September 26, 2008
MARTINA... I got this review of Queen Alia International Airport off the internet, i think it might help you.. Passport and Visa There are about six passport control booths; the time I arrived most were staffed, despite it being about 3.30 in the morning. Most nationalities need a visa to enter Amman, but in most cases this can be got on arrival - you just buy it from the guy checking your passport. It is small stamp, like a postage stamp, that they stick into your passport and stamp with a rubber stamp. The visa is not expensive but the only catch is, you have to pay in Dinar, which is fine if you happen to have some left over from a previous trip; if not, you just go to the cashier in the middle of the immigration hall and change money. If it is open. My flight arrived at about 3.30 in the morning - about seven hours after it was supposed to, thank you Royal Jordanian Airlines. And the exchange counters were empty, there was nobody there to change money with. I asked someone where I could change money; he told me, at the exchange. I pointed out that they were closed, he pointed out that it was late at night and wandered off. Finally someone told me to go to departures, so I ran through a "Staff Only No Entry" doorway to departures, found an open bank, changed the money and came back through the same "No entry" door; the security guard barely looked up from his newspaper. Back to the passport booth. There were two people at each booth; one taking payment and sticking the visa into the passport, another to check that there was a visa and stamp it. I have just thought of a way to reduce their wages bill, but it might be a bit radical....

Jordanian (Australia) - September 26, 2008
MARTINA... Here is another telephone number: Queen Alia International Airport Phone: +962 (0)6 445 3013.

Jordanian (Australia) - September 26, 2008
MARTINA.... I hope this page will help you.. if not it states to call this number down the bottom of the page, maybe you could call and ask what their open times are? +962 6 (4452681) This is the website: http://www.qaia.gov.jo/inner_en.php?id=631

Martina - September 19, 2008
I'm travelling to Jordan and I need to get an "on arival" visa. Can you please let me know if the counter for the visa is open 24 hours a day? Thank you.

Ronald Jones - August 25, 2008
Avoid this airport. It needs to be replaced with a modern facility. My co-workers say the Queen Alia hotel which passengers are sometimes put at for free between connections is sub-standard with short beds. Use Dubai or Kuwait if traveling thru the Middle East.

thaer atef ahmad - March 9, 2008
if i want to send my 2 children aged 11 and 6 to the UK from jordan ,amman how much is the ticket and do they need an adult travilimg with them

camlaw (Vancouver, Canada) - February 24, 2008
it is true about the smoking. it is also true about the corruption. these are unfortuneate and i don't see it changing any time soon. what really upsets me is the lack of free WiFi in the airport. There is only free WiFi for those travelling in Crown Class. They have yet to update this info. A travesty in this day and age of information and technology.

JA Wilsomn - February 10, 2008
When visiting Jordan, like most posters her, I was offended by the smoking. But the real offense came when my wife moved back to Jordan and took her equipment with her which she purchased in the U.S. 4 years ago for $2,000. They held her equipment for 2 weeks and then she had to pay $750 to get it out of customs. Ridiculous. Be wary if you take things to Jordan these people are extortionists for the American dollar. THey think all Americans are wealthy. Bribery is a common practive in Jordan. I did not know how corrupt their government workers are in the airport.

Peter Rea (England) - January 23, 2008
I can only echo wholeheartedly the comments posted elsewhere. The fact that so called "Security" staff openly smoke cigarettes blatently right under the No Smoking signs is a disgrace. I tackled several of them about it and would have taken it up with the Airport Manager if I could have found him. My wife, 20 month old son and me had to endure 6 and a half hours of badly polluted air there. The ironic thing is that there are two clear boxes labelled that they are collecting donations on behalf of a cancer fund sponsored by King Hussein! Hell will freeze over before I go there again. Non smokers, vote with your feet and avoid the place like the plague.

T.Howard (france) - January 20, 2008
During my Xmas vacation I did spend a wonderful week visiting the Sites by car with my family of four. Wonderful people. polite and helpful. When we came back to the airport to fly back to Dubai what a climax to see the way the whole staff of the airport have not respect for the no smoking policy, security staff, food court staff, airport staff smoking under the sign < no smoking>If you consider yourself an international airport then may you have the courage to tell your working staff to respect your policy. i must say I came back smelling like dead fish and I will do anything in my power to tell the true story of this airport to friends asking about visiting jordan. May you be ashame of destroying all the good work of your citizen that work hard on touristic site to make you feel welcome.